Minutes from the Meeting of
January 21, 2004

Meeting called to order by Jerry Bamberger

Roll Call:		Jerry Bamberger called roll.
	
Members Present: 	Peggy Sensel, Craig Bohman, John Nalbandian, Jerry Bamberger, Adam Koenig,
			Mark Spicer, and Karen Gamel 
 
Also Present:		Tim Broering, TBNK Executive Director
	             	Jason Dudas, TBNK/CPC Program Director
			Mindi Manz, TBNK/CPC Secretary
			Bob Bennett, Insight Communications
			Lawson Walker, Legal Counsel
			John Cole, Ryland Heights Cluster Rep
											
Absent:			Charles Geise, Steve Smith, Jim Best, Richard Noah and Drew Hollenkamp

Approval of Agenda:	Motion by Mr. Spicer to approve the agenda for the December 17, 2003  TBNK
			Meeting, second by Mr. Nalbandian.  All present voted aye, motion passed by
			unanimous vote.  

Election of New Officers:	Motion by Mr. Bohman to approve the slated officers for the New Board -
			Mark Spicer - Chairman, Adam Koenig - Vice Chair, Jim Best - Treasurer, Peggy
			Sensel - Secretary, second by Mrs. Gamel.  All present voted aye, motion passed
			by unanimous vote.

Approval of Minutes:	Motion by Mr. Koenig to approve the minutes for the regularly scheduled December
			17, 2003 TBNK Meeting minutes, second by Mrs. Sensel.  All present voted aye,
			motion passed by unanimous vote. 

Approval of Financials: Motion to approve financials for all three accounts jointly for December 2003
			by Mr. Bamberger second by Mr. Nalbandian. All present voted aye, motion passed
			by unanimous vote.    

CPC Operations Report:	Jason Dudas reported:
* First PSA day was great success.   Had many non-profit organizations participate.  Thanks to Jen Otten,
	Tim Broering, Bryan White and all that helped to make it a great success.  PSA's are currently
	airing on our channels.  Hope to do other PSA Day's in the future.
* CPC kicked off winter sports with Girls basketball tournament in December.  Have taped 15 games so far.
	Thanks to Ted Bushelman and All Volunteer Cable One for bringing us Pro-Am boxing at Thomas Moore.
* TGC - taped a lot of holiday events - Judge Murgatoyd's last holiday address, Ludlow's Christmas parade,
	Covington's tree lighting ceremony and Crestview Hills Tree Lighting ceremony
* Showed clips of The Point PSA, Redwood Rehabilitation Center PSA, You Saw it on...CPC Sports Promo, You
	Saw it on...High School Football Promo, You Saw it on...CPC music promo, Holiday Special
	highlights, CPC Sports Girl's basketball highlights.
* Hours report:  Program hours were the highest yet for the month of December - 181 hours which is more
	than doubled from last year.  Equipment usage dropped slightly in December, but that was expected.

Insight Report:		Bob Bennett -Insight Technical Manager,  reported:
* Ended December 2003 with 44,352 basic cable customers.  Net gain of 110 from November 2003.
* Ended December 2003 with 16,570 digital cable subscribers.  Net gain of 265 from November 2003.
* Ended December 2003 with 7,817 insight broadband subscribers.  Net gain of 244 from November 2003.
* Answered 33,703 calls coming into the offices in December - gain of 2000 from November.
* Answered 94.4% of all calls coming into the offices.
* The hold time increased to 20 seconds
* 99.1% of completion on time.

Director's Report:                Tim Broering reported: 
* Non-member Committee met on 1/20/04 - report to come.
* FCC 1240 Committee met in December - report to come.  Gathering a lot of statistics.
* Yearly Audit is almost complete - report to come.
* Power Router - swapped modems and control cards, both didn't work.  Going to purchase an updated
	router from Sigma and install it then Insight is going to help find and fix the problem.
* Past CPCAC meeting - discovered audio problem in Boone County.  Going to work with Insight to get that
	problem fixed.



New Business:	Approval of New Hire to Fill Office Manager Position: Motion to approve the hiring of
		new office manager by Mr. Bamberger, second by Mrs. Sensel.  All present voted aye,
		motion passed by unanimous vote.
	 

	
Old Business:	Update from Non-Member Cities Committee:  
                There are a lot of statistics to put together - working on getting information condensed.
		We know the target and the pitch.  The focus is on bringing the community together.
		Have dates to work with.  Will have clear and condensed information for February Board
		Meeting.
	
Comments from the Floor:	None.

Comments from the Chair:	None.

Comments from the Board: 	Ms. Sensel:  Thank you to Mindi for filling in and taking minutes.
Mr. Nalbandian: Thank you to Jerry Bamberger for a great year as chairman.  Good Luck to Mark Spicer
		on the up and coming year.

Executive Session:		None.	

Adjournment:	Motion to adjourn the January 21, 2004 TBNK meeting was made by Mr. Bohman, second by
		Mrs. Gamel.  All present voted aye, motion passed by unanimous vote.

Respectfully submitted by,



Peggy Sensel, Secretary