Minutes from the Meeting of February 18, 2004 Meeting called to order by Mark Spicer Roll Call: Mark Spicer called roll. Members Present: Peggy Sensel, Craig Bohman, John Nalbandian, Drew Hollenkamp, Adam Koenig, Mark Spicer, and Karen Gamel Also Present: Tim Broering, TBNK Executive Director Bryan White, TBNK/CPC Production Director Mindi Manz, TBNK/CPC Secretary Angela Crandall, TBNK/CPC Office Manager Jennifer Otten, CPC Promotions Director Jeff Seidenfaden, Insight Communications Monica Dias, Legal Counsel Chip Von Lehman, Counsel on Audit from Carpenter, Mountjoy & Bressler Absent: Jim Best, John Hill, Jerry Bamberger, Mike Sadouskas Approval of Agenda: Motion by Mr. Koenig to approve the amended agenda for the January 21, 2004 TBNK Meeting, second by Mrs. Gamel. All present voted aye, motion passed by unanimous vote. Approval of Minutes: Motion by Mr. Bohman to approve the minutes for the regularly scheduled January 21, 2004 TBNK Meeting minutes, second by Mr. Nalbandian. All present voted aye, motion passed by unanimous vote. Approval of Financials: Motion to approve financials for all three accounts jointly for January 2004 by Mr. Koenig second by Mr. Bohman. All present voted aye, motion passed by unanimous vote. Auditor's Report: Mr. Chip Von Lehman, Carpenter, Mountjoy & Bressler * Biggest change was the addition of depreciation * Recommendation letter for cash accounts to not have balances in excess of federally insured limits at month's end * Motion to accept the auditor's report was made by Mrs. Gamel, seconded by Mr. Bohman. All present voted aye, the motion passed unanimously. CPC Operations Report: Bryan White reported: * Sports kickoff * Shutdown report: * Taped Judge Murgatoyd's last address, * Clips: Trash TV, Boone County Library PSA, Kenton County Library PSA, Mental Health Association PSA, Redwood PSA, Marydale Retreat Center PSA, Disabilities Coallition PSA, Boys Basketball, Swimming, * PSA Day - two days in December, airing on our channels Insight Report: Jeff Seidenfaden, reported: * Ended January 2004 with 43,617 basic cable customers. Net loss of 735 from December 2003. * Ended January 2004 with 16,108 digital cable subscribers. Net loss of 462 from December 2003. * Ended January 2004 with 8,066 insight broadband subscribers. Net gain of 249 from December 2003. * Answered 42,611 calls coming into the offices in January 2004 - 9,000 higher than highest month in 2003. * Answered 90.7% of all calls coming into the offices. * The hold time increased to 30 seconds * 86.6% completion time on scheduled installations. * 97% of completion on time. * Usually see this type of drop in customers in January. Director's Report: Tim Broering reported: * Insight rate increase * New bulletin board system proposal * Power Router Problem Executive Session: Motion 61.810 1C sending litigation to executive session was made by Mr. Koenig, second by Mrs. Gamel, all present voted aye and motion passed unanimously. Motion was made by Mr. Koenig to adjourn the executive session, seconded by Mrs. Gamel, all present voted aye, motion passed unanimously. New Business: Bulletin Board System Proposal: * The system now is out-dated * The bulletin board system is the most important component of master control * Running on oldest computers in the building (CPUs 5 years old, running on Windows 98 * Motion to purchase a new Bulletin Board System was made by Mr. Koenig, seconded by Mr. Nalbandian. All present voted aye, motion passed unanimously. Franchise Fee Cap Report: * Motion to accept the franchise fee cap report was made by Mr. Koenig, seconded by Mrs. Gamel. All present voted aye, motion passed unanimously. MPR Filing Report from Insight: * Motion to accept the MPR filing report was made by Mr. Bohman, seconded by Mrs. Sensel. All present voted aye, motion passed unanimously. Old Business: Update from Non-Member Cities Committee: * Had discussion on what our franchise requires * Motion to send a letter from the Executive Director to Insight to provide isolation to non-member cities was made by Mr. Bohman, seconded by Mrs. Gamel. All present voted aye, the motion passed unanimously. Comments from the Floor: None. Comments from the Chair: None. Comments from the Board: None. Adjournment: Motion to adjourn the February 18, 2004 TBNK meeting was made by Mrs. Gamel, second by Mrs. Sensel. All present voted aye, motion passed by unanimous vote. Respectfully submitted by, Peggy Sensel, Secretary